At Boronia Heights States School, we have rules and policies in place to help improve our students ability to learn, as well as keeping them engaged.
This policy supports the Department of Education's obligations to manage and investigate complaints, including.Customer complaints, individual employee grievances, complaints , privacy complaints.Human rights complaints, public interest disclosures, complaints about early childhood education and care services,
🌟 Supporting a Positive Learning Environment
At Boronia Heights State School, we’re dedicated to helping every student succeed. Our school rules and policies are designed to:
- Support students’ learning
- Keep them engaged in school life
- Create a safe and respectful environment for all
🛡️ Handling Concerns and Complaints
We follow the Department of Education’s guidelines to ensure all concerns are managed fairly and respectfully. This includes:
- Feedback or concerns from parents and students
- Staff member grievances
- Complaints involving senior officials (e.g. the Director-General)
- Privacy and human rights matters
- Early childhood education and care issues
- Public interest disclosures
- Concerns from international students in EQI programs
📣 We’re Here to Listen
If you have a question, concern, or suggestion, we encourage you to contact our school office. Open communication helps us work together to support every student’s success.
📞 Phone:(07) 3802 6333
📧 Email: admin@boroniaheightsss.eq.edu.au
🏫 Visit Us:
194 Middle Road
Boronia Heights Qld 4124